Speed Vs Slow – What’s The Best Way To Send A Courier Package

Being a client that requires logistics services, you need to calculate a lot of things in your ROI metric. You need to include cost, time of delivery, customer satisfaction and speed of transportation. Often a question arises, whether one should opt for speedy and expensive courier transportation or slower and cheaper ones.

While being speedy is on the priority list for many clients, it may not work out in the case of every product or industry. That’s why you need to be smart before hiring your next courier partner.

Product margin and cost of transportation

One of the most important factor when it comes to expediency and delivery rates is product margin. If you’re trying to expand your existing range of courier companies, then doing so for a high margin product makes sense. This is because the incremental cost of faster courier can have a radical improvement in customer satisfaction and loyalty. You can create brand differentiation on the basis of this factor.

The efficiency of delivery and logistics

Probably the most complex factor in logistics is efficiency. That’ why you need a partner than can deliver across large distances efficiently. You don’t want to partner with someone who can delivery fast but doesn’t deliver at a high efficiency. That’s why TCI Express is there for you. They’re the fastest courier service in India and have won multiple awards for their quick delivery systems.

Scale of operations

Depending on your scale of operations and the scale at which your courier partner is delivering, you can design a great logistics program. You can create a better setup for your company’s processes by going the speedway, and develop incremental scale through increased customer loyalty and repeat business.

How Agile Delivery Services Are Transforming The Logistic Sector?

In past two decades, development and growth of several south East Asian countries have been unprecedented. Developing economies like China and India are making their mark on various global platforms, taking the reins of leadership directly in their hands. Out of all the sectors, retail and manufacturing business has shown a tremendous growth. Warehouses and logistics facilities are not confined to big cities only, real estate developers and business leaders are also keen on opening avenues in small urban cities

Logistics typically involves delivery of services and products to the client while maintaining its quality and quantity during the entire process. Companies like TCIEXPRESS, one of the fastest courier delivery services in India is also instrumental in transforming logistics sector in the country. ‘Promptness’ is the thumb rule of courier and logistics industry as delayed deliveries can damp the customer experience and blemish the brand name.

Logistics management is a complex and cumbersome sector. It involves material management, physical distribution, channel management, supply chain management, and labor management. From past few years, best courier services in India are also giving due importance to enhanced transportation facilities, technological advancement, improved infrastructure, record keeping, and integration to carry our work seamlessly. As far as TCI express is concerned, its TCI Xps tracking technique gives it a huge advantage over its competitors.         

Since Asian countries are finally trading in great volumes, it is affecting the logistic industry directly at the global level as well. The demand for integrated logistics solutions has tremendously increased, making Asian countries the pioneer in the logistics department. As far as India is concerned, a boost in logistics department has also fueled the rate of goods flowing. Overriding major sectors like mining and metal, the logistics industry in India is growing fast. Export processing zones located in major cities like Delhi and Mumbai have ignited the growth in domestic as well as international market.   

With the advent of various technological solutions, complex and large issues can be easily streamlined in the right direction. Software like Electronic data interchange (EDI), electronic ordering system (EOS), knowledge management (KM), electronic ordering system (EOS) has helped employees and business leaders to break down complex procedures within the industry.

In today’s scenario, it has become imperative for the logistics company to integrate all the supply chain functions ranging from raw material to finished goods. Business leaders should find out ways to control costs of transportation and plan strategies that can help them serve customers in a better way.

Understanding the History of Logistics Industry

Warehousing and logistics companies form the backbone of the commodity industry. The duty of the storage and transport of the goods and commodities lies entirely upon these E-commerce logistics companies. Many companies have their inbuilt logistics and warehousing system, but some other specialize in this and they are very best at this business.

The logistics and warehousing systems have been around for centuries, with the point of origin being Europe.  Back in 19th century, when long distance businesses used to run through seaways, large warehouses were made at the ports for the storage of the goods to be shipped or the imported items. But the problem was the remote transportation of these items. Eventually, with time these problems have been resolved with logistics companies using almost all modes of transportation available on the face of the earth.

The warehousing spaces or godowns are used as the places to store, pack, upload and unload of all the items. These places serve as the space for long term storage of items or may be used as the junctions in between the supply chain. With the advent of ecommerce companies in India like flipkart, Snapdeal, and Amazon, the logistics companies have got a huge opportunity to capitalize over this business. Although many of these companies have their inbuilt logistics branches yet, at many occasions they have to take help from third party supply chains in order to execute their plans.

TCI Express is one of the leading logistics and supply chain companies around the world. With over 13,000 delivery locations across the country, it can be considered as the one of the vastest delivery services in India. The XPS tracking system is one of the best in the world in terms of its accuracy. The promise of last mile delivery makes it the most trustworthy supply chain companies in the world. The staff strength is of 3000 people who are totally committed to their service like no other company which turn TCI Express into the most dependable company.

Biggest Cargo Air Hubs in the World

The industry of cargo and freight has gained a lot of traction in recent years. From transporting consumer goods for the e-commerce industry to contributing in getting military goods and even transporting space shuttles and rocket components, cargo has become an important part of our lives.

With the introduction of new international courier services and the ever expanding fleet of the existing ones, transporting the goods is just one of the components of this industry. The other is having cargo air hubs which provide hangars and also are the ports where the goods are both loaded and dismounted. The best cargo air hubs provide world class facilities like fast refueling and even having storage facilities for excess goods.

CargoCity, Germany

CargoCity is divided into two major areas. CargoCity North is the main base of Lufthansa’s Cargo wing and CargoCity South, which is home to a number of global freight carriers such as the local freight-handling company Fraport. A range of features is available to air cargo companies in CargoCity which include special facilities for express freight, frozen foods, airmail, animals and even hazardous goods. The 9,000m² perishable centre, for instance, offers 20 different climate zones while the 3,750m² animal lounge is one of the world's most advanced animal-handling stations and features 42 large animals stalls and 12 individually climate-controllable chambers.

FedEx Express Super Hub, USA

The FedEx Express Super Hub which is based out of the Memphis International Airport has what is generally considered the largest cargo operation by volume of any airport worldwide. It was established in 1993 and handles approximately 3.3 million packages a day. Spread over five miles, the facility has parking slots for 175 aircraft and 300 miles of conveyor belts. It supports the largest air cargo fleet in the world.

Dubai Cargo Gateway, UAE

Located at the Dubai International Airport, Dubai Cargo Gateway has a total handling capacity of approximately 800,000 tons a year. It is Middle East's first cargo-handling facility to be awarded an ISO 9002 certificate in 1998 and the facility has set about establishing itself as a key location for air cargo goods between Europe and the Far East.

5 Elements of Great Customer Service

Customer satisfaction is essential for any business. Great service, along with good products and commodities ensure customer satisfaction and repeated transactions for your business. Customer service is a part of daily activities. Management strategies must include pointers to tackle related issues. A satisfied customer not only revers the service, but also brings more business by referring your company to friends and relatives. Customer service is the only personal contact with customers; otherwise it’s a part of statistics. The following five elements define good customer service:

Deference

It is a known fact that customers reciprocate to respect. You’re bound to be treated well if you treat them with courtesy and the respect they deserve. Try to comply with their requests and don’t lose your composure even if they make silly inquiries. It is essential to thank them properly or apologize whenever required.

Intent Listening

It is indispensible for you to be a good listener if you want to provide great customer support. Identify the needs of the customer by asking appropriate questions and understanding what the customer wants to communicate. Always seek feedback or suggestions about your products and commodities.

Aim to Serve

You need to make sure that your customers understand your working systems. Even the best of systems can be misleading if the customers don’t fully comprehend it. Always try to provide more than what is asked for. Surprising the customers with immaculate service is beneficial for your company. Delivery service executives should be trained for proper client servicing.

Be Considerate

Customers buy products for different reasons and it’s essential to identify them. The products and services are acquired as solutions. You need to be understanding and thoughtful to identify their motive behind obtaining the product will aid you to help well. Engage in conversation with the customer regarding their needs.

Technology

Technological advancements are inevitable in businesses and take your company to the heights you desire. Online shopping has modified the ways of services and communications. Make sure the interface is such that can be easily understood and adapted by the customers. For example, express cargo tracking should be free of hassles and as easy as simple logging on a site.

Speed Post and Courier Services: The Difference

Ancient India used traditional ways to communicate over long distances such as pigeons and eagles. These methods took longer time and also were not very certain of the messages to  be delivered.  Later on messengers were used who rode on horses and camels to deliver confidential messages across states and provinces. Thankfully, the british introduced the postal service in time to let us know the easier methods for communication.

The technology  may have taken over today, but people still prefer  secured postal services or courier services for the delivery of their essential documents and goods such as forms, legal documents confidential brochures and parcels etc. These are the best and most secure methods of delivery and have been a great support to the rising and growing ecommerce industry as well. 

 Speed post and courier services may be very similar ways of delivering, however, they still have many differences between them.  While speed post unanimously delivers all across the world, it depends upon the range and strength of  courier services that if their delivery services would work within national boundaries or also internationally. 

The speed post being a government service, is unavailable on sundays; however, the courier services being a private entity is available 24*7.  This is one of the very important distinguishing factor as these services are mostly used in cases of urgent deliveries and emergencies. Sundays, although being the weekend, still hold a lot of relevance to many organisations and individuals in the matter of courier delivery.

One of the most important aspect of courier services is the express cargo delivery service. This service is not available with the postal service and therefore suffers a great deal because of it. Courier services have notched up their quality with the cargo delivery services as these are one of the most on demand and popular requirement. With the variety and versatile modus operandi courier services seem to have taken oner the postal services by a long way.