Being a client that requires logistics services, you need to calculate a lot of things in your ROI metric. You need to include cost, time of delivery, customer satisfaction and speed of transportation. Often a question arises, whether one should opt for speedy and expensive courier transportation or slower and cheaper ones.
While being speedy is on the priority list for many clients, it may not work out in the case of every product or industry. That’s why you need to be smart before hiring your next courier partner.
Product margin and cost of transportation
One of the most important factor when it comes to expediency and delivery rates is product margin. If you’re trying to expand your existing range of courier companies, then doing so for a high margin product makes sense. This is because the incremental cost of faster courier can have a radical improvement in customer satisfaction and loyalty. You can create brand differentiation on the basis of this factor.
The efficiency of delivery and logistics
Probably the most complex factor in logistics is efficiency. That’ why you need a partner than can deliver across large distances efficiently. You don’t want to partner with someone who can delivery fast but doesn’t deliver at a high efficiency. That’s why TCI Express is there for you. They’re the fastest courier service in India and have won multiple awards for their quick delivery systems.
Scale of operations
Depending on your scale of operations and the scale at which your courier partner is delivering, you can design a great logistics program. You can create a better setup for your company’s processes by going the speedway, and develop incremental scale through increased customer loyalty and repeat business.